DFA opens multi-million consular office

The Department of Foreign Affairs (DFA) on Monday opened its new multi-million consular and passport services building along Macapagal Boulevard in ParaƱaque City.

In a release posted on the agency’s web site, DFA officials held a blessing for the new office of its Office of Consular Affairs (OCA), a 7,000-square-meter, four-storey building.

The building is currently on lease to the DFA by its owner, Development Bank of the Philippines, for P530 million.

Consular clients will now have the comfort of waiting their turn while seated on ergonomically-designed, stainless steel benches, the DFA said. Instead of long queues, clients can shorten their wait by accessing the DFA's online appointment system and would to move from ground to second floor only for their consular applications.



The facade of the new Department of Foreign Affairs building along Diosdado Macapagal Avenue in Pasay City awaits finishing touches and landscaping. The new facility will provide better and efficient services to OFWs. Mark Adrian

The new facility is equipped with fiber-optic lines, closed-circuit TV cameras and other high-tech information and communications infrastructure. Made of tempered glass and steel, the modern OCA office departs from the traditional concrete buildings.

“[This is] part of the ongoing modernization program undertaken [by the agency] to further improve its frontline services which include harnessing new technologies in passport and visa issuances and streamlined procedures in the authentication of documents," the DFA said.

The new facility is located at the corner of Bradco and Macapagal Avenues in Aseana Business Park, just a few minutes away from the SM Mall of Asia. It will be open to the public in a few weeks. Consular services meanwhile will continue at the DFA’s existing consular facilities along Roberts Street.

The new facility will be the home of the ePassport, the electronic authentication system, the electronic visa system, and digitized consular records system.

“The OCA building is poised to set the new standard among government front-line offices, providing the public with fast, efficient, and comfortable service," the DFA said. - Jerrie Abella/KBK, GMANews.TV

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