A woman has filed a $10-million class action suit against flag carrier Philippine Air Lines (PAL) at a United States superior court after her flight to the Philippines from John F. Kennedy International Airport in New York was abruptly canceled due to mechanical problems on May 17.
According to California-based news service Courthouse News, Cherilyn Darilag filed the case on Tuesday, saying she was bounced around various hotels and was never rebooked by PAL after the flight cancellation.
In her complaint, Darilag said she initially waited three hours inside the plane before being asked to get off because of the mechanical problem.
Darilag claimed PAL told passengers another flight would be available the next morning and that they would be booked at a hotel in the meantime.
But Darilag said no PAL representative met with her or the other passengers at the hotel they were told to go to.
Darilag also said in her complaint that morning and afternoon flights from PAL were unavailable despite the airlines' promise.
She added that PAL issued flight transfers to other airlines but that these were not accepted by the airlines since the forms allegedly lacked proper validation stamps from PAL.
Darilag said PAL has not contacted her since the incident.
PAL, for its part, said the mishap was due to a sudden maintenance check on their planes
Courthouse News said a PAL representative emailed them to say that while the airline empathized with the passengers it had a duty to ensure safety and cancel the flight. — Andrei Medina/JDS, GMA News