DFA: Passport production returns to normal after technical problems

Passport production has normalized after the Department of Foreign Affairs addressed technical problems that led to delays.


However, delays will still persist within the next three to four weeks, the DFA said in a statement on Saturday.

"The Department assures the public that it is taking all the necessary steps to ensure that passports are issued on time and appeals to the public for its kind understanding on this matter," it added

A similar delays occurred earlier in April, when technical maintenance by the DFA caused longer processing time for electronic passports.

Due to the technical problem, normal processing of up to 20 working days to at least 10 to 25 days, and lasted from April 1 to April 15.

The Philippine Embassy in the United Kingdom informed Filipinos in September of the processing delays, saying the process might take 15  to 16 weeks.  — Rie Takumi /LBG, GMA News

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